10 usability heuristics for user interface design - Jakob Nielsen's 10 general principles for interaction design. -
Usability
Usability testing guide - The process of conducting a usability test. -
6 steps to big results: How we redesigned the Sephora app - How we used research and rapid iterative testing to design an exceptional experience that generated results beyond expectation. -
PDF: Still unfit for human consumption, 20 years later - Research spanning 20 years proves PDFs are problematic for online reading. -
Readability guidelines - A collaboratively developed, universal content style guide, based on usability evidence. -
4 design patterns that violate “back” button expectations - The consequences of breaking the user’s expectations of how the browser “Back” button should behave can be dire. -
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