Users Don’t Hate Change. They Hate Our Design Choices

Jared M. Spool / filed under Design Thinking, UX Design

A message appeared to users at the top of the screen that was deep in the administration system for Google’s G-Suites apps. It read “The new User management feature has more efficient workflows, time-saving features, insights about account issues and so much more. Try it now.”

Join thousands of product people and get the latest articles and resources from my curation every day or week.