Should you design for addiction or for loyalty?

Michelle Manafy / filed under Product Design

The word addictive gets tossed around a great deal these days. From dubious pseudo-science to casual conversation, the word has almost lost its bite. Almost. When coupled with words like “cocaine,” “opioid,” or “tobacco,” the word bears its full weight, and rightly so. The effects of these and other addictive substances have been widely researched, […]

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