Minding The Product Gap with Samuel Hulick - Samuel Hulick shows us how to build bridges for our users. He motivates us to make sure that… -
Onboarding
How Better Onboarding Cut Our Drop-Off Rate Dramatically - Writing for onboarding is a UX writer’s bread and butter. If our job is to tell a complete,… -
Bulletproof User Onboarding - Why Is Your Onboarding So Fragile? In 2006, I made a big decision: I resolved to throw everything… -
On-boarding for Any Situation - Companies are focused on on-boarding to help new customers get engaged and set-up but what is the end-state… -
Why User Onboarding Isn’t Just Your Designer’s Job - Your product and marketing team can help drive up new user activation and retention. Often it is assumed… -
Design Principles: What to Do When Nobody Is Using Your Feature - When we released our new messenger last year, we added the ability for customers to create rich, personal… -
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