On Chat as Interface

medium.com / filed under Conversational UI, UX Design

There’s been a lot of talk lately about chat as an interface (something Dan Grover hit on first.) It’s fueled by the rapid adoption of Slack, and announcements that other companies, from Wechat to Facebook to Kik, are rolling out bots and opening APIs to let algorithms join us in chatrooms. Facebook’s building a universal […]

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