How Tech Giants Design For Transgender Users – Or Don’t

Mark Wilson / filed under UX Design

When Sophie Alpert began living as a woman, she grew out her hair, she changed her name, and she changed how she dressed. But her profile on Airbnb, where she had been a member since 2013, still referred to her with male pronouns and referenced her old name. At best, it was inconvenient to explain […]

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