Going Colorblind: An Experiment in Empathy and Accessibility

Sara Novak / filed under Accessibility

Empathy. It’s the latest buzzword circling around the industry as more and more companies strive to improve their customer experiences. At first, being empathetic seems easy, but often the voices of business stakeholders, industry experts, and the latest data can overwhelm and distract you from developing empathy for the end user.

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