From First Mile To Nth: Onboarding Beyond User Onboarding

Yohann Kunders / filed under Onboarding

How does a user onboarding flow end? And when? Does it extend past the first mile? If it does, where are the lines between user onboarding, feature adoption, and customer success? Are they different things at all? We’ve been obsessing about every tiny user onboarding detail at Chargebee over the last few months—where to begin, […]

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