Everyone should know a little bit about user-centred service design

Tero Väänänen / filed under UX Design

I’m typing this article whilst one of our designers, David Evans, co-facilitates our introduction to user-centred service design course with Rochelle Gold, our Head of User Research. It’s both a proud and a nerve-wracking moment; seeing your own work being delivered by someone else. David’s doing a good job, though, I’ve got nothing to worry […]

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