Empathy: The UX Pro’s Secret Weapon

usertesting.com / filed under UX Design

I’ll never forget the first time I heard about empathy. It was my first job in retail when I was in high school. I came home frustrated after dealing with a challenging customer and shared the experience with my mother. I described how the interaction impacted me and after I’d finished venting my mother asked […]

Subscribe to newsletter

Design and frontend links delivered to your inbox every day and week. No spam, unsubscribe at anytime.

Choose frequency