Copying, Stealing, and Inspiration: How to Do Competitor Research / filed under UX Design

If you’ve worked in design, product, or marketing then you’ve probably had a conversation like this with management or a client when designing something new: You: “Here’s our new feature design based on our analytics and feedback from our users” Manager/client: “Yeah, looks OK but a bit risky. What do Amazon/Airbnb/Uber/[insert major player here] do? […]

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